Privacy Policy

Privacy Policy – Last Updated: March 9, 2026

This Privacy Policy explains our policies and procedures regarding the collection, use, and disclosure of your information when you use the Service, and it explains your privacy rights and how the law protects you.

We use your Personal Data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words whose initial letters are capitalized have the meanings defined below, whether they appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

  • Account:A unique account created for you to access the Service or parts of it.

  • Affiliate:Any entity that controls, is controlled by, or is under common control with a party, where “control” means owning 50% or more of the shares or voting rights.

  • Application:Refers to EZYXS, the software provided by the Company.

  • Company(referred to as “we” or “us”) means the company ABvantage Software Development.ocated at 15 Ashraf Hafez Street, Hassanein Desouki, Hadayek El-Maadi, Cairo, Egypt.

  • CookiesSmall files stored on your device that contain details of your browsing history.

  • CountryEgypt

  • Device:Any device that can access the Service, such as a computer, mobile phone, or tablet.

  • Personal DataAny information relating to an identified or identifiable individual.

  • ServiceRefers to the application, the website, or both.

  • Service Provider:Any natural or legal person who processes data on behalf of the Company.

  • Usage Data:Data collected automatically when using the Service.

  • WebsiteEZYXS, accessible via https://ezyxs.com

  • You:The person who uses the Service or the legal entity on whose behalf the Service is used.

Collection and Use of Your Personal Data

Types of Data We Collect

Personal Data

We may ask you to provide us with certain information that can be used to contact or identify you, such as:

  • E-mail

  • First Name and Last Name

  • Phone Number

  • Address, State/Province, ZIP/Postal Code, City

Usage Data:

is collected automatically and may include, for example:

  • IP Address

  • Browser Type and Version

  • Pages You Visit

  • Date and Time of Visit

  • Duration of Stay on Pages

  • Unique Device Identifiers and Other Diagnostic Data

When using the Service via a mobile device, we may collect additional information such as the device type, operating system, IP address, and mobile browser type.

Information Collected While Using the Application

We may, with your prior consent, collect:

  • Geolocation Information

We use this information to provide, improve, and personalize the features of the Service. You can enable or disable this permission at any time in your device settings.

Camera and QR Code Scanning

لتسهيل إدارة الحجوزات ودخول الأعضاء، يتطلب تطبيق “EZYXS – Coordinators Only” إذن الوصول إلى كاميرا هاتفك. يتم استخدام هذا الإذن حصريًا لغرض مسح أكواد (QR Codes) الخاصة بالأعضاء للتحقق من هويتهم وحجوزاتهم. نحن نلتزم بعدم تسجيل أو تخزين أو نقل أي صور أو مقاطع فيديو من الكاميرا لأي أغراض أخرى.

Push Notifications

We may request permission to send you push notifications regarding your account, order status updates, and critical app functionality. To provide this service, we collect and store your device's unique push notification identifier (such as a Firebase Cloud Messaging token).

We share this identifier with third-party service providers, specifically Google (Firebase Cloud Messaging) and Apple (Apple Push Notification service), solely for the purpose of securely routing and delivering these notifications to your device. We do not use these tokens for anything else.

You may opt out of receiving these notifications at any time by turning them off within your device's native operating system settings.

Image Data and Camera Access

We allow you to upload a profile picture and membership card images. To provide this feature, we may request permission to access your device’s camera and photo library.

  • Scope: We only access the specific images you choose to upload. We do not scan or collect other photos from your library.

  • Usage: These images are used to personalize your experience and facilitate the membership verification process.

  • Storage: Uploaded images are stored securely on our encrypted servers. You may update or delete these images at any time through your account settings.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to monitor activity within the Service and improve its performance, including:

  • Essential Cookies Necessary for the operation of the Website and to prevent fraudulent use.

  • Cookie Consent Files To determine whether the user has consented to the use of cookies.

  • Functional Cookies To remember your preferences, such as language or login details.

Where required by law, we use non-essential cookies only after obtaining your consent, and you can withdraw your consent at any time.

Use of Personal Data

The Company may use Personal Data for the following purposes:

  • To operate and maintain the Service

  • To manage your Account

  • To fulfill contracts

  • To communicate with you (via email, calls, messages, notifications)

  • To send offers or news (if you have consented to receive them)

  • To manage orders

  • For business transfer or merger purposes

  • To analyze and improve the Services and overall user experience

Sharing of Personal Data

We may share your data in the following cases:

  • With Service Providers

  • In the event of a merger or sale of assets

  • With Affiliates

  • With Business Partners

  • With Other Users (in public areas)

  • With Your Explicit Consent

Payments and Transactions

We use external payment providers to process payments.
We do not store payment card data; such data is subject to the policies of payment providers compliant with PCI-DSS standards.

Retention of personal data

We retain your data only for as long as necessary to achieve the purposes outlined in this policy, including:

  • Account Data: For up to 24 months after account closure

  • Support Data: For up to 24 months

  • Usage and Log Data: For up to 24 months

And we may retain data for a longer period if it is legally required or for legal or security purposes.

Deleting your personal data

You have the right to request the deletion of your personal data.
You can also delete your account via the link:
https://forms.gle/Tt9sgySfPUuKZdhP8

We may retain certain data if it is legally required.

Data Disclosure

Your data may be disclosed in the following cases:

  • Business Transactions

  • Compliance with law

  • Protection of Company Rights

  • Preventing Fraud or Harm

  • Protection of Public Safety

Data Security

We strive to protect your data, but no method of electronic transmission or storage is 100% secure.

Children's Privacy

Our service does not target anyone under the age of 16, and we do not knowingly collect their data.

External Links

The service may contain links to external websites, and we are not responsible for their policies or content.

Changes to Privacy Policy

We may update this policy from time to time, and you will be notified via email or within the service.

Contact us

If you have any questions about the privacy policy, you can contact us at:

    قريبا